Amygdala and Me: What’s Your Lead EQ?
In a recent LinkedIn article by George Hawkins, he discusses the top issues both utilities and service providers should focus on when implementing change. Developing a consumer request program for [...]
Whose Line is it Anyway? The Customer Service-Lead Test Debate
As the great Simon Sinek suggests, begin with why. Why is taking lead seriously so important for a city? Yes, a city. Lead prevention is not just a utility issue [...]
Data Management: The Linchpin of Lead and Copper Compliance and Telling the Story
“Do not be afraid of work that has no end.” Scott Harrison, CEO and founder of Charity:Water, ended his new book Thirst with this rabbinic adage. Charity:Water raises money to [...]
Imagine a Day Without (Safe) Water
Wednesday, October 10 was Imagine a Day Without Water, a national awareness campaign that for a single day aims to make people think about how difficult, if not nonexistent, life [...]
A Lead-free World is Just the Tip of the Iceberg
What do conferences in the water sector teach us? We expend great deals of time and money to get there, to register, and to find accommodations. We hear from our [...]
The Internet of Water: The Future? Or Science Fiction?
Innovators are excited about what they do. They have to be. Excitement helps fuel the ride on the entrepreneurial roller coaster. It’s what makes them both endearing and frustrating for [...]
Grant Funding for Lead Testing in Schools and Day Care Centers Hits Your Governor’s Desk Today
Today, governors across the country will receive a letter from the Environmental Protection Agency notifying them of the availability of grant funds to support voluntary lead testing programs in schools [...]
Testing the Waters: Will You Focus on Compliance or Equity?
The Cleveland Plain Dealer published an article exploring a powerful question when it comes to public understanding of the quality of drinking water in our homes. "'I think there’s a distinction [...]
If water creates community, what kind of community are you creating?
In a recent blog post by author Seth Godin, he wrote “How do we deliver the right service to the right audience in the right way? The rising stars of [...]